Last updated: July 2026 — James Wilson, Hatyaicom

Responsible Gaming

What is Responsible Gaming?

Responsible gaming is a set of standards and practices designed to protect players and promote safe, enjoyable gambling experiences. At HatYai.com, we believe that gambling should be entertaining and within your control. Responsible gaming means understanding the risks, setting limits, and seeking help if gambling becomes problematic.

We are committed to providing a safe and fair gaming environment for all our players in the United Kingdom. Our platform incorporates multiple tools and resources to help you gamble responsibly and maintain control over your gaming activities.

Warning Signs of Problem Gambling

It is important to recognise the early warning signs of problem gambling. If you experience any of the following, please seek help immediately:

• Gambling more than you originally intended
• Spending more money than you can afford to lose
• Neglecting family, friends, or work responsibilities due to gambling
• Attempting to hide or lie about your gambling habits
• Feeling anxious or irritable when not gambling
• Chasing losses by continuing to gamble
• Using gambling as an escape from stress, anxiety, or depression
• Borrowing money to fund gambling activities
• Experiencing financial difficulties as a result of gambling
• Failed attempts to reduce or stop gambling

If you recognise any of these signs in yourself or someone you know, please reach out to one of the support organisations listed below.

Self-Exclusion Tools

HatYai.com offers comprehensive self-exclusion options to help you take a break from gambling. Self-exclusion allows you to voluntarily restrict your access to your account for a period you choose.

How to Self-Exclude:

• Log in to your HatYai.com account
• Navigate to Account Settings
• Select "Responsible Gaming"
• Choose "Self-Exclusion" and select your preferred duration (minimum 24 hours to permanent)
• Confirm your request

During a self-exclusion period, you will be unable to access your account or place any bets. This is a powerful tool to help you regain control if you feel your gambling is becoming problematic.

Deposit Limits

Setting deposit limits is one of the most effective ways to maintain control over your gambling. HatYai.com allows you to set daily, weekly, or monthly deposit limits on your account.

Setting Your Deposit Limits:

• Access your Account Settings
• Select "Deposit Limits"
• Choose your preferred timeframe and amount
• Confirm your limit

Once a deposit limit is set, you will be unable to deposit more than your specified amount within the chosen period. Limits can be increased after 24 hours, but cannot be decreased immediately for your protection.

Support and Helplines

If you need help or support, please contact one of the following organisations:

• GamCare: Free, confidential support and counselling. Call 0808 8020 133 or visit www.gamcare.org.uk
• BeGambleAware: Educational resources and self-assessment tools. Visit www.begambleaware.org or call 0808 8020 133
• Gamblers Anonymous: Peer support meetings available nationwide. Call 0870 050 8080 or visit www.gamblersanonymous.org.uk

18+ Policy

HatYai.com is strictly for players aged 18 and over only. We do not permit gambling by minors under any circumstances. All players must verify their age during registration. We conduct regular age verification checks and reserve the right to suspend or permanently close accounts found to violate this policy.

If you are under 18, please do not attempt to access our platform. Parents and guardians should monitor online activity and use parental controls to prevent underage access to gambling websites.